Frequently Asked Questions

Everything you need to know about your gear and your order.

What is your return policy for footwear?

We offer a 30-day return policy for all unworn footwear in its original packaging. Please ensure the shoes are tested on a clean, indoor surface before regular use.

Do you offer professional racket restringing services?

Yes, we provide professional restringing for tennis, squash, and badminton rackets. You can choose from our wide selection of premium strings and specify your preferred tension.

How long will it take for my order to ship?

Orders are typically processed within 1-2 business days. Standard shipping usually takes 3-5 business days depending on your location.

How do I know which racket size is right for me?

We provide a comprehensive size guide on each product page. If you are still unsure, our expert staff is available via chat or email to help you find the perfect grip and weight.

Do you offer international shipping?

Currently, we ship to most locations worldwide. Shipping costs and delivery times are calculated at checkout based on the destination and package weight.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.