Returns & Exchanges

At Rackets & Runners, we want to ensure you have the perfect gear for your game. If you are not completely satisfied with your purchase, you can return or exchange unused items within 30 days of delivery.

1

Verify Eligibility

Ensure your items are in original, unworn condition with all tags and packaging intact; footwear must be returned in the original shoebox.

2

Initiate Your Request

Visit our online portal or contact our customer service team with your order number to receive a Return Authorization and a prepaid shipping label.

3

Pack and Ship

Securely pack the items in a shipping box, attach the provided label to the outside, and drop the package off at any authorized carrier location.

4

Receive Refund or Exchange

Once our team inspects the returned gear, we will process your refund to the original payment method or ship out your requested exchange items within 3-5 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing